Counselling that treats your identity as context, not as the problem to be solved. Wholesome Psychology offers in-person sessions in Edmonton and St. Albert, and virtual appointments across Alberta. Registered Psychologists regulated by the College of Alberta Psychologists (CAP). Practice guided by the Canadian Psychological Association (CPA) Code of Ethics. In-person and virtual sessions, 50 minutes. Fee tiers from $65 to $255 per session.
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You may be asking yourself whether what you are carrying is actually about being LGBTQ2S+, or whether it is just life. Maybe nothing dramatic has happened. No single incident you could point to and say, that is the reason I need help. That doubt stops a lot of people before they ever pick up the phone.
Some of what brings people to this page looks ordinary from the outside. Rehearsing how you will phrase something before you say it, even with people who love you. Feeling tired in a way that sleep does not touch, after a day of small corrections and small silences. Pulling back from a friendship or a family gathering and not being able to explain exactly why.
These are common responses to living in a context that asks for constant adjustment. They are not evidence of weakness, and they are not a sign that something is broken in you. Wanting support does not require a crisis or a label.
You may wish to read on and see what this kind of counselling looks like in practice, including who it tends to suit, what happens in a first session, and what it costs.
This service may be a good fit if you are looking for:
You do not need to be out, certain about labels, or ready to make any particular decision to begin.
This service may not be the right fit if:
Counselling appointments are scheduled in advance, so they are not the right route when you need help today. If you need immediate support, these lines are available now:
Wholesome Psychology is not an emergency or crisis service. If you are safe but struggling, booking a session is still an option, and these lines remain available in the meantime.
LGBTQ2S+ counselling is talk therapy with a clinician who understands that sexual orientation, gender identity, and social context shape a person's life. The starting assumption is that your identity is not a condition to be treated. What gets attention in session is what you bring: your circumstances, your relationships, and the goals you set.
The pace is yours. You decide what to talk about and when. A therapist may ask questions or offer a direction, but you are not required to disclose anything before you are ready.
There are things this service is not. It is not a legal service, an investigation, or crisis intervention. It does not include psychological assessment or diagnostic testing, which are offered separately at this clinic and are not part of counselling sessions. Requests for letters, documentation, or care coordination depend on individual clinician scope and are best discussed directly with our admin team before booking, rather than assumed.
What you share in session is confidential, within limits set by Alberta law. Those limits are explained in full below and are reviewed with you at the start of care.
People notice this in different ways. Some patterns readers recognise include:
These are common reactions to sustained social pressure, not permanent features of who you are. Canadian public health work on LGBTQ2+ populations frames wellbeing in terms of social and structural conditions such as discrimination, access to services, income, and housing, rather than identity itself (Public Health Agency of Canada [PHAC], 2021). Recognising the pattern does not mean you have a disorder, and it does not require a diagnosis to be worth addressing with structured support.
There is no fixed number of sessions. Some people come for a short, focused period. Others stay longer. Your input shapes the direction at every stage, including the decision to pause or stop.
The research base for LGBTQ2S+ counselling is developing, and it is thinner than the evidence base for some other presenting concerns. What follows describes what current sources support, along with what they do not.
What it helps with: Distress connected to stigma, disclosure decisions, identity exploration, and relationship or family strain.
Evidence summary: A 2024 state-of-the-science review in Behavior Therapy describes affirmative psychotherapy as having support across multiple sexual and gender minority populations, care settings, and delivery formats ("State of the Science: LGBTQ-Affirmative Psychotherapy," 2024). The review is used here for high-level framing only.
Limitations: This body of research does not establish which specific protocol works best for any individual, and it does not predict outcomes. Author metadata was not recorded in our evidence pack, so this source is cited by title and year.
What it helps with: Working with trans and gender-diverse clients without treating gender identity as a mental disorder.
Evidence summary: The World Health Organization explains that ICD-11 moved gender incongruence out of the mental and behavioural disorders chapter and placed it under conditions related to sexual health (World Health Organization [WHO], n.d.). Our clinicians follow that framing in how identity is discussed in session.
Limitations: Classification systems describe terminology, not treatment effectiveness. This source says nothing about whether any particular therapy will help you.
What it helps with: Making sense of distress that is connected to discrimination, exclusion, or barriers to services rather than to something internal.
Evidence summary: PHAC's review of Canadian programs serving LGBTQ2+ populations situates health outcomes within social determinants including discrimination and access to care (PHAC, 2021). Statistics Canada's portrait of LGBTQ2+ communities provides national population context (Statistics Canada, 2021).
Limitations: These are population-level sources. They describe context, not individual treatment effects, and neither includes Edmonton-specific data.
Change is rarely a straight line. People often report progress in some areas while other areas stay difficult for a while longer, and setbacks during stressful periods are ordinary rather than a sign that counselling is failing.
Timelines vary widely. Some people find relief from just 2-3 sessions, particularly when they arrive with a focused concern. Others benefit from longer-term work, especially when family relationships, grief, or long-standing patterns are involved. Your therapist reviews progress with you rather than working to a fixed schedule.
Several things influence how counselling goes: what you are carrying, what is happening in your life right now, the support available around you, and the quality of fit between you and your therapist. Fit matters more than most people expect. If the match is not right, changing therapists or approach is always an option, and our admin team can help arrange it.
No therapy guarantees outcomes. Any clinician who promises a specific result is overstating what the research supports.
What you share in session is confidential. Our psychologists are regulated by the College of Alberta Psychologists (CAP) and practise under the Canadian Psychological Association (CPA) Code of Ethics. Your health information is handled in accordance with Alberta's Health Information Act (HIA) and the Personal Information Protection Act (PIPA).
There are limited situations where a clinician may be legally required to share information:
Your therapist will explain these limits clearly in your first session, before you share anything personal. You are welcome to ask questions about how records are stored, who can access them, and what happens to your file, and you can ask those questions before disclosing anything you are unsure about.
For LGBTQ2S+ clients specifically, this often includes questions about what appears on insurance receipts and what is recorded about identity. You can raise that at intake.
Sessions are 50 minutes. You can meet your therapist in person at our Edmonton or St. Albert locations, or virtually from anywhere in Alberta.
We ask for 24 hours notice to cancel or reschedule. Late cancellations or missed appointments incur a fee.
Hours: Monday to Friday 8 AM to 9 PM, Saturday and Sunday 9 AM to 5 PM. Virtual counselling is available across Alberta.
Phone: 780-904-4880. Email: info@wholesomepsychology.ca.
No. You control what you talk about and how much detail you go into. Some people want to tell their history in full, and others prefer to work on present-day patterns such as sleep, conflict, or avoidance without recounting past events. Both are legitimate ways to use counselling. Your therapist will follow your lead on pace.
Yes, within the legal limits described above. Confidentiality is protected under Alberta's Health Information Act (HIA) and Personal Information Protection Act (PIPA), with narrow exceptions for risk of serious harm, suspected child abuse or neglect, and court orders. Your therapist reviews these limits with you at the start, and you can ask questions before sharing anything.
There is no fixed answer. Some people attend a handful of sessions for a specific concern. Others continue for months when the work involves family relationships, grief, or long-standing patterns. Progress is reviewed with you regularly, and you can change frequency or stop at any point.
Fit is a normal thing to assess, and it is not rude to change your mind. Tell us, or contact our admin team at 780-904-4880, and we can help you find a different clinician. New clients may access their first session at 50% off to help find the right therapeutic fit. The Match with a Therapist tool can also narrow the options before you book.
Yes. Virtual sessions are available across Alberta and follow the same confidentiality standards as in-person appointments. Some people prefer virtual for privacy reasons, or because of distance, mobility, or scheduling. You can switch between in-person and virtual as needed.
No. You can begin while questioning, while trying out language, while out in some settings and not others, or while using no labels at all. Nothing about counselling requires you to come out anywhere else in your life, and your therapist will not push you toward disclosure.
This page does not describe letter-writing or assessment services, and we would rather not imply availability we cannot confirm here. Whether a clinician can provide documentation depends on their individual scope, training, and the nature of the request. Contact our admin team at 780-904-4880 to ask before booking, so you are not paying for a session that cannot meet your need.
Registered Psychologists are regulated by the College of Alberta Psychologists and complete graduate training in psychology. Certified Canadian Counsellors (CCCs) are regulated by the Canadian Counselling and Psychotherapy Association (CCPA), and Registered Social Workers are regulated by the Alberta College of Social Workers (ACSW). Mental Health Therapists hold different credentials and training routes, and session fees differ accordingly. Insurance coverage often varies by credential type, so check your plan before booking.
Our team includes Registered Psychologists, Registered Provisional Psychologists, Registered Social Workers, Certified Canadian Counsellors, Mental Health Therapists, and Student Therapists. All psychologists are registered with the College of Alberta Psychologists. Registered Social Workers are regulated by the Alberta College of Social Workers (ACSW), and Certified Canadian Counsellors (CCCs) are regulated by the Canadian Counselling and Psychotherapy Association (CCPA). Registered Provisional Psychologists practise under the supervision of a senior registered psychologist.
Clinicians differ in their training and areas of focus, including work with identity, gender, coming out, discrimination, family relationships, and general mental health. We do not claim that every clinician holds the same specialisation or shares the same lived experience. Individual profiles set out each clinician's background so you can judge fit for yourself.
You can review profiles on the Our Therapists page, use the Match with a Therapist tool, or call our admin team at 780-904-4880 for help narrowing the list. Related pages that may be relevant include Gender Identity, Coming Out, and Online Therapy.
Counselling for children, adolescents, and young people may be available depending on therapist fit, current availability, and referral needs. Please confirm with our admin team at 780-904-4880 rather than assuming a particular clinician can take on a young client.
Where this work is available, clinicians use age-appropriate approaches and work with caregivers to support the young person's environment at home and at school. Confidentiality with young clients is explained to both the young person and the caregiver at the start of care, since the arrangement differs from adult counselling.
Kids Help Phone is available across Canada for young people who need support outside of session at 1-800-668-6868, or by texting CONNECT to 686868. You may also wish to read our Supporting LGBTQ Youth and Child and Youth Mental Health pages.
If you would like to explore whether this kind of counselling fits, there are a few ways to start:
New clients may access their first session at 50% off to help find the right therapeutic fit.
Starting the conversation is enough.
References